Privacy Policy

BOC is business appointment and operations software for appointment-based service businesses. It brings scheduling, customer records, cashier, income and expenses, staff permissions, contracts, branches, export, and web plus mobile access into one workspace. This Privacy Policy explains how BOC (“we”, “us”, or “our”) collects, uses, and shares information when you use our website, web workspace, and mobile app.

We are committed to protecting your privacy and handling personal data in a transparent and secure manner. Questions go to info@boc-lb.com.

1. Information We Collect

1.1 Information You Provide Directly

When you create a BOC workspace or use the product, you may provide:

• Account Information
  • Email address
  • Password
  • Business or clinic name
  • First and last name
  • Clinic phone number
  • Owner phone number
  • Domain information
• Location Information
  • Business address
  • Device location data (latitude and longitude), when required for app functionality

1.2 Information Collected Automatically

We may automatically collect certain information, including:

• Usage Data
  • IP address
  • Screens visited
  • Time and date of use
  • Diagnostics and crash logs
• Device Information
  • Device model
  • Operating system version
  • Unique device identifiers
  • Mobile network information

1.3 Information Managed In Your Workspace

Depending on how your team uses BOC, the following data may be entered and stored in your workspace:

• Health & Medical Information
  • Medical history
  • Conditions
  • Medications
  • Prescriptions
  • Insurance information
  • Dental or teeth-related records
• Appointments & Services Data
  • Appointment schedules
  • Appointment history
  • Services provided
  • Notes related to services
• Financial & Business Data
  • Pricing information
  • Cashier records
  • Income and operating expenses
  • Transaction-related data used only for internal business management

2. How We Use Your Information

We use the information collected to:

• Provide and maintain the website, web workspace, and mobile app
• Manage user accounts and staff access
• Organize appointments, customers, cashier, and business records
• Improve performance and user experience
• Provide customer support
• Detect, prevent, and fix technical issues
• Communicate important service-related updates

3. Sharing of Information

We do not sell personal or sensitive user data.

We may share information only in the following cases:

• Service Providers: Trusted third-party services (hosting, analytics, backups) under confidentiality agreements
• Legal Obligations: When required by law, regulation, or legal process
• Business Transfers: In case of merger, acquisition, or asset sale, user data may be transferred as part of that transaction

4. Data Security

We use appropriate technical and organizational security measures to protect user data. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, and resolve disputes.

6. User Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to certain processing

Requests can be made in the product or by emailing info@boc-lb.com.

7. Children’s Privacy

BOC is not intended for children under the age of 13. We do not knowingly collect data from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Information

If you have any questions about this Privacy Policy or data practices, contact us at: